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Packing for a Warm Climate

When I ordered a new PC, my software activation code wasn’t emailed to me or included with my machine. Rather, it arrived separately in what must be world’s best practice in packaging. Simply follow...

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Holey Batt Man Batman!

                                    Photo by Sidd Jones of Dragon’s Landing. Yesterday I had an interaction that was so wrong, on so many levels, I had to report it. I was editing a State Government...

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Boxing Clever

                                                  What’s NOT to like?!   Having ranted a bit lately, I’m delighted to share a great news story. One that counters my recent poor service and bad...

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What Clients Do You Want?

Life’s more fun when you dig the same drum. When I first went solo, my answer to this question was ANYONE! As I got established, I gained the power to choose. I’ve since sacked a few clients for wilful...

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I Say Pareto, You Say Pareto …

                                      Fine in principle. What about practice?   Have you heard of the Pareto Principle (also called the 80-20 rule)? It says that for many things, 80% of the results...

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Turning the Page

                                                You’re SO welcome!   We share many stories on this blog. It’s so nice when one has a happy ending!   Previously on Small Business Owner … In June 2009,...

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What Small Business Can Learn from Borders

Today we welcome Sarah Mitchell, owner of Global Copywriting, to the Small Business Owner blog. Sarah identifies a valuable lesson from the recent Borders experience and shares her thoughts on not...

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The Need for Seed

Daniel Smith, founder of social media marketing consultancy Propaganda House, joins us on the blog today. Daniel discusses the need for investment in a business idea and is keen to hear about your own...

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